1000 ISLANDS FISHING CHARTERS

Important Reservation, Deposit & Cancellation Policy Information

Reservations:

      Reservations and a deposit are necessary for all of our trips. Sorry, but we can't accept walk-ups because we prepare for each trip individually, based on the number of people expected. As we hope you can appreciate, our bookings can change by the hour, especially when we are in our busy summer season. Therefore,
we do not take reservations through our website. If you wish further information on our offerings or when you determine what kind of trip and the date you are interested in, please call our booking office at 315-686-2381 between 9 A.M. and 6 P.M for answers to your questions, check up to the minute availability, make your reservation and get deposit information.

    We provide all of our anglers reserved status upon receipt of their deposit. That means that in return for your deposit we protect your reserved space on the date of your trip. Naturally, anglers unable to book with us immediately seek and reserve space with the first alternative guide with their desired date available, deminishing our possibility of rebooking your space in the event of a cancellation.


Deposits & Refund Policy:

Deposits for Half Day Mixed Party trips scheduled for 14 or less days prior to the reserved trip are non-refundable at the rate of $30 per angler for the number of space(s) reserved, less the number we can replace. If we must cancel due to lack of enough anglers to sail we will certainly not charge your card or refund your check deposit in full, or transfer the deposit to another date.

    While we do not process credit cards ourselves, we do use a local company who will process third party cards for a 5% service fee. With that in mind, we accept credit card information as deposits for reservations MADE 14 OR LESS DAYS prior to the trip to insure your arrival. However, we DO NOT process the deposit unless you either cancel your reservation or are a "no-show," and ask that you pay the full amount of the trip with cash upon your boarding for the trip.

    For the convenience of our anglers wishing to use their credit or debit cards in payment, there are ATMs at convenience stores throughout the village and at all local bank branches where cash can be accessed before boarding.

    Deposits for reservations cancelled 14 days or less prior to arrival are non-refundable, unless the space(s) or scheduled Private Party charter trip can be re-booked with another party.

Deposits made MORE THAN 15 days prior to arrival are payable by check or money order.

Deposits for reservations cancelled 16 to 30 days prior to arrival are 50% refundable less a $15 processing fee unless the date can be re-booked.

Deposits for reservations cancelled 31 or more days prior to arrival are refundable less a $15 reprocessing fee.
 

Cancellations:

    Cancellations are as much of an inconvenience for us as they are for our anglers, but we understand that in most cases neither of us have control over unforeseen and
unfortunate events. While we try our hardest to work with our anglers who have to cancel, we must remember that we also performed in good faith by protecting the reserved date, by turning away other interested customers, and are not responsible for the unfortunate event leading up to the cancellation. For us, this takes on more significance in light of our relatively short operating season.

   
In our mutual interests and aside for unexpected events, with our refund policy in mind,
we encourage our anglers not to make a reservation until they are sure of their plans. Beginning a call to make reservations with the question "what is your cancellation policy," is not a very encouraging way to begin planning your vacation trip.

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